Which countries do you ship?
- Currently, we deliver only within United Kingdom.
Is it safe to place an order with you?
- Yes, it is safer than ever. We use one of the most secure online ordering systems on the market, and are constantly researching and improving our software to make sure we offer the highest possible security at all times. We utilize industry-standard technologies to allow for the encryption of potentially sensitive information.
We never save your card details and use very secured and trusted third party payment gateways like PayPal which process transactions worth millions of dollars worldwide.
How will my order be delivered to me?
- We have tied up with some of the best known logistics companies like DHL and Royal Mail to ensure quickest delivery to you.
How will I know if order is placed successfully?
- When your order is complete, you will receive a confirmation e-mail stating that you have successfully placed your order.
However, if you don't recieve the confirmation mail with 15 minutes of placing the order, please contact us at firstname.lastname@example.org
Can I place a bulk order for an item(s)?
- Yes, that is possible. You can write to us at email@example.com
Do you allow exchanges?
- Yes, an exchange can be requested within 14 days from date of purchase as long as it fulfils the refund and return policy .
What if my order is lost in transit?
- We work with some of the most reliable logistics companies in the world. So the possibility of losing an order in transit is extremely low. In case this happens, we will reship the order or issue a refund.
What payment methods do you accept?
- You can make the payment via your credit/debit cards. You can also pay via PayPal
Is Cash-on-delivery a payment option?
- Currently, Yepme UK doesn’t support cash on delivery as a payment option.
How will I know if you have received my payment?
- We will give you an email confirmation along with order details as soon as you have placed the order. If you don't see the email in your inbox, check your spam folder. If you're certain you haven't received the email, write to us at firstname.lastname@example.org with your personal details.
Shipping & Tracking
Do you ship to my country?
- Currently, we ship only within United Kingdom.
What delivery methods does YepmeUK use?
- We have tied up with some of the best logistics companies like DHL and Royal Mail to ensure quickest delivery.
How soon will you dispatch my order?
- Our endeavour is to dispatch an order within 48 working hours after the order is received.
How long will it take to receive an order?
- You should receive your order within 5-7 working days of placing the order.
What are your shipping charges?
- Shipping is currently free for all orders.